This website provides digital services and direct wallet cash-in processing.
1. FINAL SALE POLICY
All transactions are considered final and non-refundable once payment has been successfully processed and order processing has started.
We do not accept cancellations, reversals, or refunds for:
• Incorrect wallet/mobile numbers entered by the customer
• Customer errors in submitted details
• Change of mind after payment
• Delayed processing within stated processing time (30 minutes during 8:00 AM – 8:00 PM store hours)
2. CUSTOMER RESPONSIBILITY
It is the customer’s responsibility to ensure that all details provided during checkout are accurate and complete.
By completing payment, the customer confirms:
• All entered information is correct
• They are authorized to make the transaction
• They understand this is a digital/service-based product
3. PROCESSING TIME
Orders are manually processed within 30 minutes during store hours (8:00 AM – 8:00 PM).
Processing time delays due to verification, network issues, or queue volume do not qualify for refunds.
4. COMPLETED TRANSACTIONS
Once a wallet cash-in or digital service has been successfully processed, it is considered fully delivered and completed, and cannot be reversed or refunded.
5. FRAUD & DISPUTES
We reserve the right to:
• Cancel suspicious or fraudulent transactions
• Refuse service for abuse of the payment system
• Submit transaction evidence to payment providers in case of disputes or chargebacks
6. CONTACT SUPPORT
If you have concerns about your order, please contact support before completing payment or during processing time.
Our Email: admin@star888eloading.com
Call Us: +63915 650 2429